One of the positive innovations in this years Digital Workplace Survey are the inclusion of some company demographic questions, designed to allow some detailed research of how digital communication and collaboration tools are used in a range of organisations. Like many companies, not all of my employees are desk-based knowledge workers. Indeed, many are not supplied company laptops or mobile phones and as such have irregular access to intranet based information and services.
Given that your internal communication team, your HR team and a suite of other functions rely on employees having consistent, regular access to the intranet, it’s time to think beyond the laptop and explore new ways to reach deskless workers with your content and functions. You must find ways to bring the intranet to them – to fit it into their day-to-day routines — rather than expect them to break out to get to an office to read your global news. Extending the reach of the intranet, beyond the laptop, will help maximise its effectiveness.Read More