We’ve lived with the words ‘like’ and its hateful neologism ‘unlike’ since Facebook introduced it almost five years ago. It’s become a staple of social media sites. We’ve all-grown used to seeing — and using — the like button to express delight in a post, but what does it really mean? We’ll explore the use of ‘like’ – Jon hopes he’ll convinced you to remove it, while Luke tries to defend it.

Are you tired of ‘thinking outside the box’? Well we are too, and according to a recent survey, so are your intranet’s users. In a recent poll, employees admitted to being baffled by workplace jargon ten times a day on average.

In this special pre-conference post, the Intranetizens explain why jargon should be both avoided and embraced, and invite you to test their commitment to clear communication.

The four Intranetizens like to read articles, books and blog posts on a variety of topics. This week was no exception as the first week of September saw a flurry of great content.

We find this stuff so you don’t have to.

You received a call, or an email, or someone stopped by your desk (neatly ignoring the submission form you have on your intranet), asking you to create them a page or team/project site. And, they don’t just ask for a page, they demand it!  Disinterest may be an intranet manager’s biggest challenge, but over-enthusiastic demands run a close second.

Let’s not be too cynical; it’s great news that colleages see the intranet as important. You might also, for a brief moment, feel a small glimmer of hope that they really thought this through. In reality, your colleague (or, more likely, their manager) has decided they need a page and they need it NOW, but they don’t really know what they need it FOR.  As the intranet manager it is your role to ask the hard questions; to challenge their request. But, how do you go about this without squashing their enthusiasm?