All posts by Jonathan Phillips


Back to the basics of good community management

As the use of social tools in the enterprise has exploded over recent years, the role of community management is being talked about more and more. Yet confusion remains about exactly what it is, and whether it’s really needed. Social media purists argue authentic online communities [read more]


Alignment and Direction: The keys to intranet success

A few months ago, we published a rather popular post on how you can ensure intranet project failure — 10 fine pieces of advice to follow if getting the sack is among your objectives. We noted two extreme behaviours: having either an autocratic dictator or [read more]


Vendor Profile: ThoughtFarmer

The Intranetizen team are often asked advice about intranet vendors that supply software and hardware solutions to run your intranet. Whilst we have 35 years of blue-chip intranet experience between us, in common with many intranet practitioners, we have relatively limited experience of the 200+ [read more]





Sharing the intranet Stats

If you’re working in intranets, part of your routine is likely to analyse your intranet statistics and look for opportunities for development. They’re a vital indicator of intranet health, showing if your site is working correctly and providing the services employees need. But who sees [read more]